info@machulo.com.pk +92355-5180479 | License: ID-1151

 

 

Our Policy

Policy of company

Our company policy is simple as compare to others in the market. Policies are given below.

Reservations of Direct customers

30% of amount of trip will have to pay when both parties agrees, full payment may also be paid at this time. The remaining payment is due upon arrival day or check in date. This policy applies on both domestic and international tourist.

Reservation of travel and tour companies/agencies

40% of amount will be pay when both agrees for the trip. Full payment may also be paid on the agreed date. Remaining amount will be paid before a week of check in.
Note
Reservation will be guaranteed when the payment has been received. The down payment will be negotiable.

Payment method

We accept electronic money transfer and bank deposits. Once your tour and price confirm you will receive confirmation email, containing tour plan and dates.
Note
The service will only in Pakistan so the international air ticket will not be entertain by us, the air ticket responsibilities is on you. We can help you, how to buy the ticket.

Cancellation

If payment made by the customer, and due to any reason they cannot make the trip, the reservation can be postponed, without any penalty charges, and can make the schedule again.
To refund and postponed date must be before 10 days prior the date of arrival.
In case of last minute cancellation down payment will not be reimbursed.
In case the customer had no show on the trip after will not reimbursed any type of amount.

Refund

For refund company will cut 10% of amount for official works.
The customers must write a refund email request letter to the company.
In case any technical fault by company is not responsible.

Documents need for Reservation

Confirmation of payment you can show by scanning copy of payment or picture of sending payments. Along with the below documents.
• Scan copy of passport.
• Scan copy of visa.
• Passport size photo
• Naming list in case of company or agency along with offer latter provided by us.
• Offer latter with personal information, in case direct customer. (Given name, sur Name, date of birth, name of birth place, passport issue date, passport expiry date, nationality and occupation).

Privacy Policy

Company will keep the personal data safe. The personal data will use for the purpose of tour only. Your data is anonymous and we will not store or sell any data collected from the customer.
Head Office
Shaheed Colony Skardu Opposite Ghanche Store Gilgit Baltistan.
Contact Office
Near HBS Hospital Alipur Islamabad
We Are Affiliated With
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Our Partners
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    Head Office
    Shaheed Colony Skardu Opposite Ghanche Store Gilgit Baltistan.
    Contact Office
    Near HBS Hospital Alipur Islamabad.
    We Are Affiliated With
    https://machulo.com.pk/wp-content/uploads/2022/10/PATO-Logo.png
    https://machulo.com.pk/wp-content/uploads/2022/10/gov-logo.png
    https://machulo.com.pk/wp-content/uploads/2022/10/ACP.png
    Our Partners
    https://machulo.com.pk/wp-content/uploads/2022/10/banoa-logo.png
    https://machulo.com.pk/wp-content/uploads/2022/10/AsierPerezLogo.png
    Our Newsletter

    Subscribe to our newsletter and get exlusive first minute offers straight into your inbox.

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